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Rates and Property

Receive Your Rates and Water Notices Electronically

You can now register to receive your rates and/or water notices electronically, to your preferred email address.

Register here

If changing your personal address please call Council on 1300 Council or email us on stating your full name, previous address, new address and contact details. For businesses, companies, trusts or super funds please complete the Change of Postal/Residential Address form.


Revenue Statement 2020/21

A new Revenue Statement is prepared each year.

View 2020/21 Revenue Statement


Rating Category Statement

View the 2020/21 Rating Category Statement


Water Charges

Find out more about water charges for the Western Downs.


Gas Tariffs

Find out more about gas tariffs for the Western Downs.


Concession to Natural Gas Customers (Carbon Tax Repeal)

Gas Charges and the The Repeal of the Carbon Tax – Substantiation Notice

Concession to Natural Gas Customers – Written Statement Substantiation Notice Competition Consumer Act 2010

Concession to Natural Gas Customers – Written Statement Substantiation Notice Competition Consumer Act 2010 – Appendix Two


Emergency Management Fire and Rescue EMFR Levy

You can find out more regarding the Emergency Management Levy via the Queensland Government website


Rating Information

Rates and charges are levied twice a year. General rates are calculated using the relevant rate in the dollar (for each rating category as determined at Council’s annual budget meeting) multiplied by the unimproved value of the rateable property.

Most rate/charge payments received by Council or its appointed agents prior to the close of business on the due date specified on the rate notice will attract a discount of 5%. Payment of all relevant rates and charges must be made in full by due date to receive discount. Discount does not apply to fire levies, special rates and charges or interest charges.

Interest on overdue rates and charges shall be levied at a rate of 8.53% compounding daily and will apply to all rates and charges which remain outstanding 30 days after the due date.

Requests for changes of address must be in writing and signed by the owner.

State and Council remissions of gross rates and charges will be provided to eligible pensioners where the balance of rates/charges (with the exception of special rates and charges, rural fire levies, charges on land and interest charges) are paid in the current year. Applications for pensioner remissions close on the discount date each period.

Domestic gas notices are levied every three months.

Full details are provided in the Rating Category Statement supplied with the first rates levy each financial year.