Customer Service Centres

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Western Downs Regional Council Customer Service Centre locations and hours of operation.

To call Council please phone our Customer Contact Centre on 1300 COUNCIL (1300 268 624).

On the second Tuesday of each month, our Customer Contact Centre and Customer Service Centres in Chinchilla, Dalby and Tara will close at 3pm for training and development.  Our after hours emergency phone line (1300 268 624) will be available during this time.  Alternatively you can Report An Issue via our Webform or e-mail info@wdrc.qld.gov.au

Chinchilla Customer Service Centre

80-86 Heeney Street, Chinchilla Qld 4413
Monday to Friday 8am – 5pm
Cashier Operating Hours 8:15am – 4:45pm

On the second Tuesday of each month, the Chinchilla Customer Service Centre will close at 3pm for training and development. Our after hours emergency phone line (1300 268 624) will be available during this time.  Alternatively you can report an issue via our Webform or e-mail info@wdrc.qld.gov.au

 

Dalby Corporate Office

30 Marble Street, Dalby Qld 4405
Monday to Friday 8am – 5pm
Cashier Operating Hours 8:15am – 4:45pm

On the second Tuesday of each month, the Dalby Customer Service Centre will close at 3pm for training and development. Our after hours emergency phone line (1300 268 624) will be available during this time. Alternatively you can report an issue via our Webform or e-mail info@wdrc.qld.gov.au

Jandowae Customer Service Centre

22 George Street, Jandowae Qld 4410
Monday to Friday 9am – 5pm
Cashier Operating Hours 9am – 4:30pm

Miles Customer Service Centre

81 Murilla Street, Miles Qld 4415
Monday to Friday 9am – 5pm
Cashier Operating Hours 9:00am – 4:45pm

Tara Customer Service Centre

19 Fry Street, Tara Qld 4421
Monday to Friday 8am – 5pm
Cashier Operating Hours 8:15am – 4:45pm

On the second Tuesday of each month, the Tara Customer Service Centre will close at 3pm for training and development. Our after hours emergency phone line (1300 268 624) will be available during this time. Alternatively you can report an issue via our Webform or e-mail info@wdrc.qld.gov.au

Wandoan Customer Service Centre

6 Henderson Road, Wandoan Qld 4419
Monday to Friday 9am – 12pm and 1:15pm – 5pm
Cashier Operating Hours 9am – 12pm and 1:15pm – 4:45pm