During a Disaster

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In the event of a disaster or emergency, you need to stay calm, follow your prepared emergency plans and, if possible, tune into a local ABC or commercial radio station to stay informed and follow instructions from authorities promptly.

Make sure you remember to:

  • Check weather updates and if local roads are closed.
  • Check on neighbours and people who may need your assistance. Think about the needs of your animals (pets) and where you will take them.
  • Check that your drinking water is not contaminated.


Evacuation

Evacuation is the planned movement of people from an unsafe or potentially unsafe location to a safer location. They will be returned once the emergency is passed. When evacuations are necessary, you will be told through the media or by other warning methods. In the event of an evacuation, Council will open centres relevant to the location of the disaster as a place of refuge for residents who are voluntarily looking to leave their homes.

Emergencies

If the situation is life threatening, always call Triple Zero (000).

For SES emergency assistance, contact SES 132 500 from anywhere in Queensland for non-life threatening flood and storm emergency assistance during severe weather events. 

To report a Council-related incident or emergency, call 1300 COUNCIL (1300 268 624).

Stay Informed

  • Western Downs Disaster Dashboard: Provides all the latest information on current disasters including emergency news along with road closure notifications. View the Disaster Dashboard
  • Local radio and TV stations: Provide warnings, updates and community safety announcements. 
  • Bureau of Meteorology: To view the most up to date weather warnings. 
  • Queensland Fire & Emergency Services (QFES): For the most up to date fire and emergency warnings and maps.
  • Queensland Disaster Management: For information on disaster events. 
  • Council’s website: For local emergency information including details of evacuation centres and road closures. 
  • Council’s Facebook page: For updates when they become available.
  • Direct Phone Message: You may receive emergency alert voice messages to your landline and/or text messages to your mobile telephone. 
  • Door Knocking: Emergency services personnel may door-knock your local area to pass on warnings. 

Local Road Closures

The Western Downs Disaster Dashboard provides all the latest information on current disasters including emergency news along with road closure notifications.

View the Disaster Dashboard

Queensland Road Closures 

131 940 aims to be a one stop shop for traveler in Queensland where they can find accurate and up-to-date information on road closures. To view road closures Queensland-wide, visit www.qldtraffic.qld.gov.au