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New CEO, and Corporate and Community Support General Manager take up reins

22 July 2015

Western Downs Regional Council has welcomed incoming Chief Executive Officer Ross Musgrove, and Corporate and Community Support General Manager Andrew Ireland to the organisation, who both took over in their new roles on Monday 6 July.

Mayor Ray Brown said Ross and Andrew are bringing a refreshed focus to Council’s vision and direction.

“Ross and Andrew bring impressive senior management experience with them which will help Western Downs Regional Council continue on the right strategic and financially sustainable path for our future,” he said.

“Ross brings exceptional experience from State Government, coming to us from the Department of Premier and Cabinet and Queensland Public Service Commission. Andrew has a strong Local Government background, including recently being Chief Executive Officer at Livingstone Shire Council.

“I welcome them on board and look forward to working with them.”

Incoming CEO Mr Musgrove said his focus is on continuing Council’s excellent customer service approach while balancing it with effective cost management.

“Council is made-up of great staff who are committed to delivering great services to our communities that is focussed on our customer, the ratepayer,” he said.

“Public service organisations need to manage cost effective service delivery and we will continue to streamline processes through the latest technology and innovative thinking. The aim is to make it easier to do business with Council, while enabling businesses and enterprises to conduct their business in our Western Downs.

“Meanwhile, I’d also like to pay tribute to my predecessor, Phil Berting, and his exceptional leadership of Council during amalgamation. I hope to emulate his successes over recent years as Council heads into the future.”

Incoming Corporate and Community Support General Manager Mr Ireland has been impressed with the commitment to continuous improvement he has seen within Council, and supports the benefits of initiatives such as PuMP, the organisation-wide service level review, and the willingness of the management team to embrace these improvements.

“Getting the required level of ‘buy-in’ is what makes initiatives like these work, and I have been impressed with the level of support so far,” he said.

“I would also like to pay tribute to Phil and my predecessor Lee Vohland, as they have made significant contributions to this organisation and the community, and leave Council in a richer state as a result of their commitment.

“Going forward there are some fantastic opportunities for this organisation to capitalise on its strengths and advantages, particularly in terms of systems development and how we can better provide service to our customers”.

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