Reporting HomeLiving HereEngineering ServicesUtility ServicesReporting Statewide Water Information Management Reporting In 2014, specific changes to the Water Supply (Safety and Reliability) Act 2008 (the Act) were enacted. These changes aim to simplify regulatory requirements and remove the need for service providers to have multiple management plans in place. Instead, mandatory reporting on key performance indicators (KPIs) were introduced. In conjunction with the KPIs, service providers with >10,000 connections are also required to report on indicators as part of the National Performance Reporting (NPR) framework. The KPIs and NPR are designed to monitor and benchmark performance on common industry metrics including water security, capacity to ensure continuity of supply, affordability, financial sustainability, industry and workforce capability and quality of service provided to customers. Results of the performance reports are reported through the Statewide Water Information Management (SWIM) database. The database was created to collate the significant volume of data and distribute it to various State and Commonwealth agencies. The data will be used by Government agencies to create benchmarking reports. 2019-20 KPI Indicators Annual SWIM Report 2018/19 KPI Indicators Annual SWIM Report 2017/18 KPI Indicators Annual SWIM Report 2017/18 NPR Indicators Annual SWIM Report 2016/17 KPI Indicators Annual SWIM Report 2016/17 NPR Indicators Annual SWIM Report 2015/16 KPI Indicators Annual SWIM Report 2015/16 NPR Indicators Annual SWIM Report 2014/15 KPI Indicators Annual SWIM Report 2014/15 NPR Indicators Annual SWIM Report Fact Sheet – Fact or Furphy – Making Sense of Water and Sewerage Services Drinking Water Quality Management Plan Reporting This report documents the performance of Western Downs Regional Council’s drinking water service with respect to water quality and performance in implementing the actions detailed in the Drinking Water Quality Management Plan (DWQMP) as required under the Water Supply (Safety and Reliability) Act 2008 (the Act). Drinking Water Quality Management Plan Annual Report 2019/2020 Drinking Water Quality Management Plan Annual Report 2018/2019 Drinking Water Quality Management Plan Annual Report 2017/2018 Drinking Water Quality Management Plan Annual Report 2016/2017 Drinking Water Quality Management Plan Annual Report 2015/2016 Drinking Water Quality Management Plan Annual Report 2014/2015