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Coronavirus (COVID-19)


Western Downs Regional Council is working closely with the Queensland and Australian Governments to help the region recover from the impacts of Coronavirus (COVID-19).

Our priority is the health and safety of the entire Western Downs community and we continue to comply with advice provided by the relevant authorities.

If you require health advice, please contact 13 HEALTH (13 43 25 84) or visit If you require emergency assistance, dial triple zero (000).

Council Services, Facilities and Events 

Council is acting and operating in accordance with advice provided by the relevant authorities and will keep the community informed of any updates to Council facilities, services and events.

Waste collection services and waste facilities are operating normally.

You can contact Council’s Customer Contact Centres via phone or email for Council-related issues by phoning 1300 COUNCIL (268 624) or emailing

Also keep informed by following Council on Facebook and Instagram:

Queensland Health Information 

To help slow the infection rate, Queensland Health advises that individuals should take the following steps:

  1. Clean your hands regularly with soap and water or alcohol-based rand sanitisers
  2. Cover your nose and mouth with a tissue or bent elbow when coughing or sneezing
  3. Avoid touching your face, nose and mouth and avoid shaking hands
  4. Stay home if you are unwell
  5. Avoid close contact with others – keep a 1.5 metre distance where ever possible
  6. Keep up to date with social distancing measures implemented by State and Federal Governments:

For further health information relating to COVID-19, contact 13 HEALTH (13 43 25 84) or visit

Useful Links – General

For information about Queensland Government assistance packages visit:

For information about Federal Government assistance packages visit:

Useful Links – Business Support

Toowoomba and Surat Basin Enterprise business support information:

State Government business support information:

Federal Government business support information: /

Queensland border restrictions:

Safe Work Australia:

Federal Government announcements:

Regularly updated with information and messages from the Federal Government –

State Government announcements:

Latest updates from the Queensland Government –

Supporting households and individuals:

Available assistance packages provided by the Australian Treasury –

Information on available Centrelink support payments (including JobSeeker) for those affected by COVID-19 –

Supporting businesses:

Federal Government Grants, Services and support –

State Government Grants, Services and support –

Summary of assistance by the Australian Treasury –

Jobs Support Loans from Queensland Rural and Industry Development Authority – Link and guidelines fact sheet here

Tourism and events advice from Tourism & Events Queensland –

Evictions on hold for 6 months for commercial and residential tenants in financial distress due to COVID-19 –

JobKeeper payments –

COVID-19 Health information and guidelines:

Telehealth services –

Alerts from Queensland Health –

Chief Health Officer Directives –

Queensland border closures:

Queensland Government –
Fact sheet also available here

Information about home confinement, movement and gatherings for Queenslanders

Explanation on new rules here –

Page updated 13 September 2021.