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BPAY View offers new way for our ratepayers to receive rates notices

1 March 2016

The issuing of rates notices this week has signalled the arrival of an alternative way for you, as property owners, to receive your future rates notices, with Western Downs Regional Council now able to deliver them electronically through BPAY View.

  • As a property owner, you will receive a flyer with your rates notices outlining the simple registration process you need to follow to access the BPAY View service through your bank or credit union;
  • BPAY View will give you a more efficient means of receiving and paying your rates;
  • Being able to deliver rates notices electronically through your bank or credit union using BPAY ensures that you will receive your rates notices in a timely manner, meaning you don’t have to worry about them being lost in the post.

Spokesperson for Corporate Support Councillor Ian Rasmussen said Council made the decision to move to BPAY View to provide our ratepayers with a simple, convenient and environmentally friendly option to manage their accounts.

“At the moment, Council sends rates notices by post and electronically via email, so we wanted to provide a fast, easy and simple way for you to access and pay your bills. This service will be offered alongside our email and postal services, and will be a benefit for our ratepayers who live outside of our urban town areas,” he said.

“Using BPAY View means you’re able to view your rates notices anywhere, anytime, and your bank or credit union will notify you when a notice is ready to be viewed.

“BPAY View isn’t available for this current round of rates notices for the period of 1 January to 30 June 2016, but you can register now in order to access this service for future rates notices.”

Cr Rasmussen also reminds you to take advantage of the 10 per cent discount on offer, by settling your rates accounts in full on or before the due date of Wednesday 30 March. You have the option of paying in-person at any Customer Service Centre, by post, phone or online.

If you have any questions about your rates notices, please contact Council on 1300 COUNCIL or via

If you would like to know more about BPAY View, you should contact your financial institution or visit

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