Garbage and Recycling Collection Service

This service features a weekly garbage service and a fortnightly recycling service (yellow lid bin).

ATTENTION RESIDENTS:
The day of service is listed on the recycling wheelie bin - this is for both the weekly garbage and fortnightly recycling bins. Many residents have forgotten to place their bins out on their new service day; please check the day of service sticker.

It is important to have your bin out for collection by 6.00am on your collection day.

Please place your bin with the bin opening facing the road and always keep the bin clear of:

• Overhead wires
• Trees and branches
• Power poles
• Parked cars
• Heavy traffic
• Sloping  / uneven ground

Ensure that the bin lid can be closed and not overfilled with excess rubbish. Maximum serviceable weight for a wheelie bin is approximately 50kg.

What can be recycled

• Glass bottles and jars (no lids please)
• Clean newspaper, paper, magazines and brochures
• Steel and aluminium cans, and empty aerosols
• Milk and juice cartons
• Rigid plastic containers and bottles from the kitchen; bathroom and laundry
• Cardboard boxes and cartons 

  What can't be recycled

• Nappies
• Polystyrene foam
• Plastic bags, packets and film
• Syringes and medical waste
• Light globes, mirrors and window glass
• Food scraps
• Gas bottles, batteries, paint and oil
• Ceramics, crockery and glasses
• Soil, rocks and grass
• Chemicals and pesticides

1. How do I know what day my bin will be collected?

Contact Council's Customer Contact Centre on 1300 268 624

2. What happens if my wheelie bin splits / loses a lid?

Residents should contact your Customer Service Centre as above and a replacement wheelie bin will be arranged.

3. What should I do if my wheelie bin was not emptied?

If your bin was not emptied due to it not being put out prior to collection, refuse can be taken to the closest landfill, otherwise it will have to wait for collection the following week.

Should your bin be missed due to other circumstances, please contact your Customer Service Centre for investigation.

4. If I move into a new house / unit etc and it doesn't  have a wheelie bin, what should I do?

Contact your Customer Service Centre as they will have to determine whether a service has already been commenced for that property and whether or not just a replacement bin is required.

For all new dwellings / units etc Council cannot commence a waste service until a final inspection has been carried out and copy of the Form 21 has been received by Council.