The Queensland Government has introduced a gas pensioner rebate scheme which will provide a rebate of $55 per year to Queensland pensioners using reticulated natural gas.

The rebate, which will be backdated to 1 July 2007, will assist pensioners to meet the increased supply costs of reticulated natural gas.

Who is eligible to claim a rebate?
How do eligible customers apply?
Rebate Application Form
When will customers receive the rebate
For more information

Who is eligible to claim a rebate?

Persons who hold one of the following cards and have a reticulated natural gas account may apply for the reticulated natural gas rebate:

• Pensioner Concession Card
  You MUST hold a current and valid Pensioner Concession Card, issued by either Centrelink or the Department of Veterans' Affairs, to be eligible for the reticulated natural gas rebate.
• Repatriation Health Card - For All Conditions (Gold Card)
  You MUST hold a current and valid Repatriation Health Card - For All Conditions (Gold Card) and be in receipt of one of the following payments to be eligible for the reticulated natural gas rebate.
  
  
  • War Widow (including Widowed Mother [AMS] Pension)
  • Special Rate T.P.I. (Including Blinded Disability) Pension
• Queensland Government Seniors Card
  You MUST hold a current and valid Queensland Government Seniors Card issued by Department of Communities to be eligible for the reticulated natural gas rebate.

How do eligible customers apply?

To apply for the rebate customers, connected to Council's reticulated natural gas, will need to complete a rebate application form and provide the necessary information to verify their eligibility.

Applications are available from the Customer Service Centre, 107 Drayton Street, Dalby.

   Download Application Form

When will customers receive the rebate?

Once an eligible customer has applied for the rebate, and it has been processed, the rebate will be paid to them as a credit on their next bill.

The first rebate paid to customers will include a back payment to 1 July 2007; however, if a customer has only recently connected to Councils reticulated natural gas, they will receive a pro-rata back payment to the date of connection.

Customers who have had their gas disconnected and reconnected within the period or changed retailers will still get their back payment to 1 July 2007.

After the initial back payment, all bills received will credit the rebate for the period of the bill.

More information

For more information about the rebate contact the Dalby Customer Service Centre on (07) 4672 1143.

   Download Rebate Factsheet

For further information about the rebate from the Queensland Government, contact the Department of Communities by telephone: 13 13 04.