Make a Payment

There are a number of ways to make payments of your Council notices.

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Direct Debit/Periodic Payments

Council has the option for ratepayers to make weekly or fortnightly payments using direct debit. In choosing this option, the ratepayer elects to nominate an amount and frequency of payments.The ratepayer also accepts responsibility to provide sufficient payment to satisfy the amount due on or before the due date, and/or to provide additional payment using another payment method to satisfy the balance of the account, if one remains.Complete the direct debit application form (or phone 1300 COUNCIL for a copy) and return by:

  • Mail to WDRC Direct Debit, PO BOX 551, Dalby Q 4405
  • Fax 07 4679 FAXWDRC (1300 329 937)
  • Email info@wdrc.qld.gov.au

Your direct debit application must be received at least seven days before the next due date. The direct debit option is not available for credit card accounts.

BPayView

Receive and store your notices through your financial institution’s online banking. Pay bills in seconds from your mobile, desktop or phone banking and the payment details are automatically populated directly from the notice. You can even schedule bills to be paid down the track and get reminded when the notice is due. Find out more at BPayView’s website…

Postbillpay – Rates, Water, and Gas

Postbillpay on the internet allows you to pay your bills 24 hours a day, 7 days a week from the convenience of any computer connected to the internet. Postbillpay on the internet can save you time as you do not need to visit a retail outlet. Postbillpay on the internet allows you to make bill payments using your credit card or scheme debit card. The biller code and reference number are located on the bottom of your notice.

Postbillpay by phone. Simply call 13 18 16, from anywhere in Australia, at anytime, to pay your bills. Postbillpay by phone allows you to pay your bills 24 hours a day, 7 days a week from the convenience of your home, workplace or even from a mobile phone. The biller code and reference number are located on the bottom of your notice.

Postbillpay in Person. To pay your bills in person, simply visit one of our conveniently located Australia Post outlets and present your bills over-the-counter, with your chosen method of payment. Please contact your participating Bank, Credit Union or Building Society to make payment from your cheque or savings account, or by MasterCard or Visa. The biller code and reference number are located on the bottom of your notice.

In Person

Payments can be made at any Western Downs Regional Council Customer Service Centre.

Chinchilla: 80-86 Heeney Street
Dalby: 30 Marble Street
Miles: 29 Dawson Street
Tara: 19 Fry Street
Wandoan: 6 Henderson Road

By Mail

Detach the bottom section of your notice or invoice and attach a cheque or mail order made payable to:

Western Downs Regional Council
PO Box 551
DALBY QLD 4405
(Please do not send cash by mail)

Smart Notices

Get ready for Smart Notices. Update your current details with us by calling 1300 COUNCIL.