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Council Operations over Christmas and New Year Period

21 December 2015

All Western Downs Regional Council Customer Service Centres, Depots and Libraries will close for a short time over the Christmas and New Year period.

For any Council-related emergency calls during the holiday period, call 1300 COUNCIL.

All Council Customer Services Centres will be closed and will reopen as follows:

  • Closed Thursday 24 December 2015 at 5pm
  • Re-open in the New Year at 8am, Monday 4 January 2016

Customer Contact staff will answer customer calls until 5pm on Thursday 24 December. After Thursday 24 December all customers will be directed to Council’s Emergency After Hours Service for any assistance during the closure period.

All Council Depots will:

  • Close from 3pm, Thursday17 December 2015
  • Re-open in the New Year at 7am, Monday 4 January 2016

Council’s supervised waste facilities will be closed Christmas Day. Garbage and Recycling Collection services will operate as usual throughout the Christmas / New Year period with bins collected on public holidays. Your bin service day will remain un-changed, but please have your bins presented at roadside by 6am on your service day. It is likely that the truck will arrive earlier than usual, as with many residents being away, fewer bins are presented for collection.

All Council operated swimming pools will be closed Christmas Day and Boxing Day. The Dalby, Chinchilla and Miles swimming pools will be closed on New Year’s Day with the Jandowae and Tara swimming pools open from 2pm to 6pm, and the Wandoan pool operating from 2pm to 7pm. For more details on pool operations over the holiday period, visit www.wdrc.qld.gov.au/regional-swimming-pools

All Western Downs Libraries will close and reopen over the holiday period as follows:

 Branch Close Reopen
 Bell 3pm, Friday 18 December 10, Monday 4 January 2016
Chinchilla 5pm, Thursday 24 December 10am, Monday 4 January 2016
 Dalby 5pm, Thursday 24 December 10am, Monday 4 January 2016
 Jandowae 5pm, Thursday 24 December 9am, Monday 4 January 2016
 Meandarra 4pm, Thursday 24 December 10am, Monday 4 January 2016
 Miles 5pm, Thursday 24 December 9am, Monday 4 January 2016
 Moonie 3pm, Thursday 24 December 9am, Monday 4 January 2016
 Tara  5pm, Thursday 24 December 9.30am, Monday 4 January 2016
 Wandoan  5pm, Thursday 24 December 9am, Monday 4 January 2016

For more information on Council’s operations over the Christmas / New Year period please call 1300 COUNCIL or visit www.wdrc.qld.gov.au

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